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Each presentation is tailored to the audience
and theme of the conference. I make sure that we are hitting the
topics of most interest to the attendees.
Filled with case studies and examples to drive
home the point, each presentation has video inserts to keep the
audience alert and entertained. Half-day seminars, workshops and
executive retreats are also available.
Target Audiences:
- Marketing
and Advertising ProfessionalsRetailers, Service
industry Outlets, RestaurantsMedia organizations
- Consumer goods
manufacturers and marketers
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Here are some current topics:
DEVELOPING A BRAND
STRATEGY FOR YOUR STORE
It's not just a new name. It's not simply a new slogan. It's not just
awareness. The brand must have an emotional bond with your target customer.
In this presentation, a five-step process is described on how to effectively
develop a brand strategy for the company and then how to make it come
alive with the customers and with your associates. Case studies are
included to show how some stores outperform their competition by having
a better brand strategy that's recognized by the consumer. It is the
key to success for any consumer product, store or service.
GROWING MARKET SHARE IN TOUGH ECONOMIC
TIMES
Despite problems with the
economy, world terrorism and slumping consumer confidence, some stores
continue to grow their business consistently. Taking a look at how they
do it and how they strengthen their brands show that successful stores
live up to their strategy everyday in every store.
WHAT SUCCESSFUL STORES HAVE IN
COMMON
The stores with a future
share a lot of the same critical characteristics for success. These
have been identified by Dr. Leonard Berry, Director of the Center for
Retail Studies at Texas A & M University, and in this presentation
we look at how these companies market themselves better. They do it
by capitalizing on their unique strengths and appeal to the customer,
and then they do breakthrough advertising. Stores--or brands--that
don't meet these criteria don't stand a chance no matter how good their
advertising is.
CREATING A MARKETING VISION
What good is a map if you don't know where you're going? In this presentation,
I look at the steps necessary in creating a vision for a retailer or
consumer-goods company. Not only is it important to look ahead, but
to also objectively assess the current situation and market position.
In this presentation, we look at 3 case studies in three different industries
on how following this process made the difference in a successful marketing
program.
HOW TO REACH CUSTOMERS WHO DON'T READ YOUR
ADS
Location. Location. Location. Convenience may be important, but what
if the competition is just as close to the customer. What does it take
to create a preferred share of mind with the customer. An example of
how to go beyond price and convenience to grow a business in the 90's.
ACT LIKE A STORE-THINK LIKE
A BRAND
Marketing a store is no different than marketing a packaged-goods product.
You have to go beyond price promotions and create a loyalty among your
target customers and a brand preference. It takes more than just advertising.
It takes a comprehensive marketing plan and multifaceted program to
keep your store on the top of the customer's mental shopping list.
DARE TO BE DIFFERENT-BUT
CHECK WITH THE CUSTOMER FIRST!
Creativity is important. However, you have to do your homework first.
How to get to know the customer and then take risks with great creative
advertising. A look at how several retailers break through the advertising
clutter by researching the market first and then executing. A look at
eight reasons not to be different and if you listen to the internal
experts, your store will look just like the competition.
MARKET RESEARCH--NOT JUST
A NUMBERS GAME
How several successful retailers use various types of research to get
to know their customers better. It's more than statistics -- it's building
an action plan based on what the customer tells you about your stores
and the competition.
WINNING THRU ADVERSITY
How many companies used a strong marketing plan to overcome adversity
in the business to achieve success. Despite market slumps, hostile takeover
attempts, chapter 11, etc., a marketer can succeed with a great plan
and a willingness to take risks.
“SHOW
ME THE MONEY?”
A look at how successful stores market themselves to the target customers who
have money to spend while others become enamored with demographics and psychographics
that represent customers who don’t have neither the cash nor the credit
to be a significant factor with sales.
“WHY
DO SOME STORES KEEP THEIR CUSTOMERS COMING BACK WHILE OTHERS STRUGGLE
TO SURVIVE? WHAT‘S THE SECRET?"
Despite the events
of the past few years, despite a sagging economy, despite a consumer jaded by all of the retail competition, some
stores continue to perform successfully. These stores were strong
a year ago because they had developed a relationship with their customers
that is strong enough to keep them coming back regularly. At the
same time, other stores have struggled and keep blaming the outside factors
for their weaknesses. In this presentation, Ken Banks will take
a look at what it takes to be successful today…from the marketing
strategy to the service on the floor…and how the winners get their
customers to keep on spending at their
stores.